About Forward Storage
Forward Storage was built with one clear purpose: to make managing space simple for people and businesses. Headquartered in Atlanta, Georgia, the company operates across multiple states in the United States, delivering secure, accessible, and practical storage solutions through strategically located facilities near residential communities and commercial areas.
With a growing network of locations throughout the country, Forward Storage serves customers in states such as Arkansas, Georgia, Iowa, Kentucky, Michigan, Mississippi, North Carolina, New York, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia. This multi state presence allows the company to support both local communities and businesses with consistent service and reliable storage options wherever they operate.
We pride ourselves on delivering a straightforward, hassle free storage experience. Our units are clean, secure, and ready to rent, with a wide range of sizes designed to accommodate everything from a few personal items to full business inventories. Whether you need short term flexibility or long term space, our goal is to ensure you find the right fit without complexity.
Convenience is at the core of everything we do. Drive up units allow quick loading and unloading directly from your vehicle, while indoor climate controlled options provide added protection for furniture, electronics, documents, and other sensitive belongings. With locations close to where people live and work, storing and accessing your items becomes part of an easy routine rather than a long trip.
Security and reliability are fundamental to our operations. Our facilities feature modern surveillance, controlled access, and well lit environments, giving customers confidence that their belongings are protected at all times. At the same time, we keep our process simple with transparent pricing, flexible month to month agreements, and an easy rental journey.
With a national footprint and a customer first mindset, Forward Storage combines operational efficiency with a welcoming, service driven approach. Our mission is simple: provide dependable space solutions that make life and business easier, every day.
Our Values
Customer First
We put our customers at the center of every decision. From facility design to customer support, our focus is always on making storage simple, convenient, and stress free.
Security You Can Trust
Protecting what matters to our customers is a top priority. We invest in safe, well maintained facilities with controlled access and monitoring so customers feel confident storing their belongings or business assets with us.
Simplicity and Transparency
We believe storage should be easy to understand and easy to use. Clear pricing, straightforward agreements, and a smooth rental process ensure customers always know what to expect.
Reliability and Consistency
Across all our locations, we strive to deliver a consistent experience. Clean units, dependable service, and responsive support create a standard customers can rely on wherever they store with us.
Supporting Growth
We are more than storage. By offering flexible spaces for individuals and businesses, we help customers stay organized, operate efficiently, and grow with confidence.
Community Focus
Our facilities are part of the neighborhoods we serve. We aim to provide solutions that make everyday life easier for residents, entrepreneurs, and local businesses.
Terms and Conditions
Thank you for your interest in our services. We value your privacy and are committed to protecting it. This document outlines our privacy practices, including how we collect and use your information when you visit our website and engage with our services. Please review it carefully, as it may be updated periodically.
Information Collection Practices
Personal Information: When you interact with our website, such as making a reservation, signing up for promotions, or participating in surveys, we collect personal information you provide, like your name, contact details, and billing information. While you can choose not to provide certain details, some information might be necessary to access our services.
Information on Behalf of Others: If you reserve a storage unit for another person, you must obtain their consent before providing their personal information.
Additional Sources: We may receive additional information about you from other sources and combine it with the information you provide.
Automatic Data Collection:We automatically gather information about your visit, including your IP address, browser type, and your activities on our site, to improve your experience and prevent fraud.
Cookies and Similar Technologies: We use cookies and similar technologies to recognize your browser, tailor the content, and monitor website performance. You can control cookie settings through your browser, but disabling them may affect your ability to use certain website features.
Call Recording: We record telephone calls for quality and training purposes, complying with legal and regulatory standards.
Protecting Your Information
We take steps to ensure your information is secure, implementing administrative, technical, and physical safeguards. We restrict access to personal information to authorized employees and use encryption and security measures to protect your data during transmission.
Children’s Privacy
This website is designed for a general audience and does not knowingly collect information from children under 13. If we become aware of such collection, we will delete the information immediately.
Use and Sharing of Information
We use your information to process reservations, manage your account, communicate with you, and improve our services. We may share your information with trusted third parties to perform services on our behalf, with business partners, or as legally required. We are committed to transparency and will inform you when your information is shared with third parties.
Your Choices
We may collect information from individual potential tenants or customers who complete a reservation or indicated interest in becoming a future tenant at a storage facility.
If at any time you would like to unsubscribe from receiving future messages, we include unsubscribe instructions at the bottom of each message.
Contributions to Our Site
By submitting content to our site, you grant us a right to use, modify, and share your submissions. You are responsible for the content you submit and must ensure it is lawful and does not infringe on any rights.
Contact Us
If you have concerns or questions about our privacy practices, please contact us. We will address your inquiries in compliance with our policies.
Please consult a legal advisor for any queries related to privacy issues. False claims may result in legal consequences.
Please consult a legal advisor for any queries related to privacy issues. False claims may result in legal consequences.
Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
Last Updated: January 1, 2025
INTRODUCTION
Forward Storage (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.forwardstorage.com, use our services, or interact with us in any way.
This website uses integrated software components and services provided by Cubby Enterprises, Inc. for storage unit management, reservations, and customer communications. For information about how Cubby Enterprises, Inc. handles data collected through these integrated services, please see their privacy policy at https://www.cubbystorage.com/privacy-policy.
By using our website or services, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our services.
INTRODUCTION
Personal Information You Provide
We collect personal information that you voluntarily provide when you:
- Make a reservation or rent a storage unit
- Create an account on our website
- Contact us with questions or requests
- Sign up for newsletters or promotional materials
- Participate in surveys, contests, or promotional activities
- Make payments or provide billing information
This information may include:
- Full name and contact information (phone number, email address, mailing address)
- Government-issued identification information
- Payment information (credit card numbers, bank account information)
- Storage unit preferences and rental history
- Emergency contact information
- Vehicle information (if applicable)
- Communications with our customer service team
Information We Collect Automatically
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
- IP address and location information
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website or source
- Device identifiers and characteristics
- Cookies and similar tracking technologies
Information from Third Parties
We may receive information about you from:
- Cubby Enterprises, Inc. through their integrated software components
- Payment processors (such as Stripe, Payabli, or other payment services)
- Identity verification services
- Marketing partners and lead generation services
- Public records and databases
- Social media platforms (if you interact with us there)
- Our website hosting and development partners
HOW WE USE YOUR INFORMATION
We use the information we collect to:
Provide Services
- Process rental agreements and reservations
- Manage your storage unit account
- Process payments and billing
- Provide customer support
- Verify your identity and prevent fraud
- Manage facility access and security
Communications
- Send rental confirmations and updates
- Provide important notices about your account or our services
- Send promotional materials and special offers (with your consent)
- Respond to your inquiries and requests
- Conduct customer satisfaction surveys
Business Operations
- Improve our website and services
- Analyze usage patterns and customer preferences
- Conduct market research and analytics
- Ensure compliance with legal and regulatory requirements
- Protect against fraud and unauthorized access
Marketing and Advertising
- Personalize your experience on our website
- Display relevant advertisements
- Measure the effectiveness of our marketing campaigns
- Send targeted promotional communications (with your consent)